Effective Date: January 1, 2025
Last Updated: March 19, 2026

1. Acceptance of Terms

By accessing our website, booking a consultation, or engaging the services of JayJay Consulting (“we,” “us,” or “our”), you (“the Client”) agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

These Terms and Conditions apply to all visitors, clients, and users of our website and services.

2. Services Provided

JayJay Consulting provides professional bookkeeping and payroll services to individuals, small businesses, and non-profit organizations across Canada.

The specific scope of services will be outlined in a separate engagement letter or service agreement provided to you prior to the commencement of work.

We reserve the right to decline services to any individual or organization at our sole discretion.

3. Client Responsibilities

To enable us to deliver accurate and timely services, you agree to:

• Provide complete, accurate, and up-to-date financial and payroll information
• Notify us promptly of any changes to your business, financial situation, or contact information
• Review all documents or reports prepared on your behalf and notify us of any errors or discrepancies
• Meet agreed-upon deadlines for providing necessary information
• Maintain copies of all documents provided to us

JayJay Consulting is not liable for errors, penalties, or missed deadlines resulting from incomplete, inaccurate, or late information provided by the Client.

4. Fees & Payment

Fees will be communicated in advance through a quote, proposal, or engagement letter. By proceeding with our services, you agree to the fees outlined.

Payment terms will be specified in your engagement letter. Invoices are due upon receipt unless otherwise agreed. We reserve the right to suspend services for accounts with outstanding balances.

We do not offer refunds for services already rendered unless there has been a demonstrable error on our part.

5. Confidentiality

All client information is treated as strictly confidential. We will not disclose your personal or financial information to third parties except as required to deliver our services, as required by law, or with your explicit written consent.

Please refer to our Privacy Policy for full details.

6. Accuracy & Limitations

We prepare all bookkeeping and payroll records with reasonable care and diligence. However, we rely on the accuracy and completeness of the information provided by you.

Our services do not constitute legal advice, tax filing, or CPA-level financial advisory. Always consult a licensed professional for matters requiring such advice.

7. CRA & Government Matters

We assist clients in organizing bookkeeping and payroll information. All final assessments, filings, or decisions by regulatory authorities, including the Canada Revenue Agency (CRA), are the responsibility of the client or their licensed professional.

8. Intellectual Property

All content on the JayJay Consulting website — including text, graphics, logos, and design — is our property and protected by Canadian copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by Canadian law, JayJay Consulting shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website. Our total liability shall not exceed the total fees paid for the specific service giving rise to the claim.

10. Termination of Services

Either party may terminate the service relationship at any time with reasonable written notice. Upon termination, you are responsible for payment of all fees for services rendered up to the termination date. We will return all original documents and deliver completed work upon receipt of outstanding payment.

11. Third-Party Services

We may recommend or use third-party software (e.g., QuickBooks, Xero, or cloud storage platforms). We are not responsible for the terms, privacy practices, or performance of any third-party platforms.

12. Website Use

Content on our website is for general informational purposes related to bookkeeping and payroll services. It does not constitute professional legal, tax, or financial advice.

We make no warranties regarding the accuracy, completeness, or suitability of information on our website.

13. Governing Law

These Terms and Conditions are governed by the laws of Ontario and applicable Canadian federal laws. Any disputes are subject to the exclusive jurisdiction of Ontario courts.

14. Changes to These Terms

We may update or modify these Terms at any time. Changes take effect immediately upon posting with a revised effective date. Continued use of our website or services constitutes acceptance of the updated terms.

15. Contact Us

JayJay Consulting
425 McArthur Avenue, Unit 3
Ottawa, ON, K1K 1G5, Canada
Phone: 613-257-9581

Phone :613-355-2710
Email: jayjayconsulting77@gmail.com
Website: www.jayjayconsulting.ca

16. Service Scope Reminder

JayJay Consulting provides bookkeeping and payroll services only. We do not provide CPA-level services, tax filing, financial advisory, or legal services. For these, please consult a licensed professional.